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Build a mutually profitable relationship with all our interested parties, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well;
Achieve our commitments for quality, cost, and schedule;
Processes will be developed and controlled to prevent errors before they occur;
Continuous improvement will be achieved by having an effective corrective and preventive action; program that will address and eliminate causes of nonconforming services and products;
Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment.
Using these guiding principles, everyone working for BSOG is accountable for quality of products and services managed within the company.